Terms and Conditions

The website www.reloco.in (referred to as "Reloco" or "reloco.in") is owned, hosted, and operated by Reloco Logistic Solutions Pvt Ltd., a company incorporated in India under the Companies Act, 1956, in bangalore, karnataka, india

use of this website is governed by the following terms and conditions. By using this website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, you must refrain from using this website.

By using this website and agreeing to these terms and conditions, you consent to Reloco's use of cookies in accordance with the terms of Reloco’s privacy policy.

Please carefully read the following terms and conditions before registering, accessing, browsing, downloading, or using the Site/application. By accessing or using the Site/APPLICATION or by using the Service through the website/application, you agree to be bound by these terms and conditions, including any additional guidelines and future amendments or modifications. If you do not agree to these terms and conditions, you should not access or use the site and immediately terminate your use of the services.

Your agreement to these Terms and Conditions for availing Service from reloco.in constitutes a legal contract between you, an individual of at least 18 years of age or a legal person who has agreed to become a user of the service on the Website/platform/application by providing Registration Data while registering on the Website as a Registered User or using the website/platform/application as a Guest User, and Reloco Logistic Solutions Pvt Ltd., having its registered office at 4th Floor, No.146/6, Opp Drum Factory, Thanisandra Main Road Nagavara Bangalore KA 560077 IN.

All services provided by ‘reloco.in’ or ‘Reloco’ through its platform and application under the brand name ‘reloco.in’ or ‘Reloco’ accrue the rights, benefits, liabilities, and obligations outlined in the following terms & conditions to the benefit of ‘Reloco’ (together with its subsidiaries and other affiliates, “us,” “We” or “reloco.in”).

Definitions & Interpretations

- "Intermediary" means an intermediary as defined in R. 2(1)(i) of the IT (Intermediaries Guidelines) Rules, 2011, and as defined in S. 2(1)(w) of the IT Act, 2000, and in the present case, refers to ‘reloco.in’ or ‘Reloco.’

- "Platform" means the service operated online by ‘Reloco Logistic Solutions Pvt Ltd. Private Ltd’ under the name and style of reloco.in or through the mobile application ‘Reloco.’

- "Vendor" or ‘merchant’ in this case refers to the third-party service provider listed on the website/application/portal.

- "User" refers to both the vendor/merchant/service provider listed on the platform and the purchaser/buyer of the service and products using the platform.

- "Purchaser" or “customer” means a person acquiring a service or a product by payment of consideration through the platform.

- "Application" shall mean the application developed by the company and offered by the company/reloco.in and downloaded and installed by you on your mobile device or other compatible device.

- "Sensitive personal data or information" shall have the same meaning as enumerated in the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011.

Privacy Please view our Privacy Policy, which also governs your use of reloco.in Services, to understand our practices and policies.

Eligibility

1. Use of the Website/platform/application provided by ‘Reloco’ is available only to persons who can form legally binding contracts under the Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872, are not eligible to use the Website/platform/application. If you are a minor i.e., under the age of 18 years, you shall not register as a User of the reloco.in or the platform and shall not transact on or use the website/platform/application. As a minor, if you wish to use or transact on the website/application, such use or transaction may be made by your legal guardian or parents on the Website.

Reloco.in or Reloco reserves the right to terminate your account with reloco.in or its application and/or refuse to provide you with access to the Website/application if it is brought to the company’s notice or discovered that you are under the age of 18 years.

You shall not impersonate any person or entity or falsely state or otherwise misrepresent identity, age, or affiliation with any person or entity.

By using the Platform, the User represents and warrants that: (i) its access and usage of the Platform are not in violation of any applicable law, (ii) it is eligible to form legally binding contracts under applicable laws, and (iii) it is not subject to any contractual arrangement, judgment, or order by a judicial or quasi-judicial authority that is inconsistent with the Terms and Conditions.

License to Use Website

2. Unless otherwise stated, Reloco and/or its licensors own the intellectual property rights on the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not access Reloco:

- To republish material from this website (including republication on another website);

- To sell, rent or sub-license material from the website;

- To show any material from the website in public;

- To reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;

- To edit or otherwise modify any material on the website; or

- To re-distribute material from this website [except for content specifically and expressly made available for redistribution].

- To cause annoyance, inconvenience, or needless anxiety;

- To: (i) the scraping or attempting to scrape data on the Platform including information provided by Vendors, third parties, or other Users of the Platform; (ii) Use the Platform for monitoring, benchmarking, or throttling or any other purposes that may impair the performance or functionality of the Platform; (iii) access or attempt to access the Platform by any means other than through the interface provided by Reloco; (iv) use any data associated with the Platform for any commercial purpose; and (v) decompile, reverse-compile, disassemble or attempt to access, construct, inspect or discover any constituent element of the Platform and its content.

- Further, the usage of the material by the User must not be for any illegal purpose and shall at all times be in adherence with applicable laws including those governing data protection, privacy, and intellectual property.

Acceptable Use

3. You must not use this website in any way that causes, or may cause, damage to, the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

Copyright Complaints

Reloco and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes infringement of your intellectual property, kindly contact us on heyreloco@gmail.com

Sensitive Personal Data or Information: The sensitive personal data or information as described in the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011, shall be dealt with in the manner prescribed under the Rules, the parent Act, and the company/body corporate/reloco.in shall be complying with all future laws, rules, regulations for protecting the sensitive personal data or information. The payments made by the users/customers through reloco.in are all processed through a secure server and completed through a third-party payment gateway provider. Reloco.in does not hold, save, or retain any credit card information/passwords/internet banking details and other details used by users/customers for making any payments.

Payment Terms While availing any of the payment method/s available on the Website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to:

Lack of authorization for any transaction/s, or Exceeding the preset limit mutually agreed by You and between “Bank/s,” or Any payment issues arising out of the transaction, or Decline of transaction for any other reason/s Restricted Access Reloco reserves the right to restrict access to certain areas of this website, or indeed this entire website, at Reloco’s discretion. If Reloco provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential. Reloco may disable your user ID and password in Reloco’s sole discretion without notice or explanation. Reloco Site is not intended for use by children. If you are a minor i.e. under the age of 18 years, you may use the Site and Reloco only with involvement of a parent or guardian. Reloco and its affiliates reserve the right to refuse service, terminate accounts, or remove or edit content at their sole discretion.

User Content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material, and audio-visual material) that you submit to this website, for whatever purpose. You grant to Reloco a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to Reloco the right to sub-license these rights, and the right to bring an action for infringement of these rights. Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or Reloco or a third party (in each case under any applicable law). You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint. Reloco reserves the right to edit or remove any material submitted to this website, or stored on Reloco’s servers, or hosted or published upon this website. Notwithstanding Reloco’s rights under these terms and conditions in relation to user content, Reloco does not undertake to monitor the submission of such content to, or the publication of such content on, this website.

No Warranties

This website is provided “as is” without any representations or warranties, express or implied. Reloco makes no representations or warranties in relation to this website or the information and materials provided on this website. Without prejudice to the generality of the foregoing paragraph, Reloco does not warrant that:

this website will be constantly available, or available at all; or the information on this website is complete, true, accurate, or non-misleading. the website will be available free of any viruses or other harmful code or errors. Further, the User agrees that they are using the Platform at their sole risk. Reloco should not be liable for damages arising from the use of the Platform, including but not limited to: (i) breakdown/suspension of the Platform resulting from hacking, (ii) Virus invasion, blocking due to illegal content, government control, or other reasons related to network, technique, and security management; (ii) act of a third party or omission or non-performance as a result of a force majeure event; and (iii) threat, defamation, offensive or illegal information caused by User interaction through Services or Platform. Nothing on this website constitutes, or is meant to constitute, advice of any kind. Reloco may modify its Website/Application from time to time, and provide updates to Application containing bug fixes, new versions of the Application, etc. Reloco is, however, not obligated to support, maintain, update or upgrade the Application and may at any time without notice suspend or terminate the User and disable/ discontinue the Application installed on the User’s device. Limitations of Liability Reloco will not be liable to you (whether under the law of contract, the law of torts, or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

to the extent that the website is provided free-of-charge, for any direct loss; for any indirect, special or consequential loss; or for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data. These limitations of liability apply even if Reloco has been expressly advised of the potential loss. Exceptions Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Reloco’s liability in respect of any:

death or personal injury caused by Reloco’s negligence; fraud or fraudulent misrepresentation on the part of Reloco; or matter which it would be illegal or unlawful for Reloco to exclude or limit, or to attempt or purport to exclude or limit, its liability. Reasonableness By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. If you do not think they are reasonable, you must not use this website.

Other Parties Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Reloco’s officers, employees, agents, subsidiaries, successors, assigns and subcontractors as well as Reloco.

Unenforceable Provisions If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Indemnity You hereby indemnify Reloco (including its directors, officers, shareholders, and affiliates) and undertake to keep Reloco indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Reloco to a third party in settlement of a claim or dispute on the advice of Reloco’s legal advisers) incurred or suffered by Reloco arising out of any breach by you of any provision of these terms and conditions[, or arising out of any claim that you have breached any provision of these terms and conditions. You also indemnify Reloco (including its directors, officers, shareholders, and affiliates) any such loss that may occur as a result of a violation of applicable laws by the User; and (ii) any fraudulent act by the User.

Breaches of These Terms and Conditions Without prejudice to Reloco’s other rights under these terms and conditions, if you breach these terms and conditions in any way, Reloco may take such action as Reloco deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation Reloco may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

Assignment Reloco may transfer, sub-contract or otherwise deal with Reloco’s rights and/or obligations under these terms and conditions without notifying you or obtaining your consent. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

Severability If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire Agreement These terms and conditions constitute the entire agreement between you and Reloco in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Law and Jurisdiction These terms and conditions will be governed by and construed in accordance with Indian law, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Bangalore, Karnataka, India.

Acknowledgment The User hereby acknowledges that they have read and understood these Terms and Conditions and agree that the Terms and Conditions shall be binding upon them and shall be construed in accordance with applicable laws.

Contact Us If you have any questions about these Terms and Conditions, please contact us at:

Reloco Logistic Solutions Pvt Ltd Bangalore - india

Email: heyreloco@gmail.com